Privacy Policy

1. Information We Collect

To fulfill your orders and provide a personalized shopping experience, we collect the following types of information:

• Contact & Delivery Details: Your full name, shipping address, mobile phone number, and email address provided during checkout or account registration.
• Order & Transaction Details: Records of items purchased across our categories, payment methods selected, and delivery status updates.
• Device & Usage Information: IP address, browser type, and interaction metrics used strictly to optimize site speed and prevent fraudulent activities.

2. How We Use Your Information

We use your data solely for legitimate business operations:

• To process, pack, and ship your orders to your doorstep across Pakistan.
• To send transactional SMS and WhatsApp notifications with tracking information.
• To provide dedicated customer care when you contact our helpline (0346 1785540).
• To improve our catalog, product recommendations, and platform performance.

3. Information Sharing & Data Security

We never sell, rent, or trade your personal information to third parties. We only share necessary delivery information (name, address, and phone number) with our verified express courier logistics partners to facilitate doorstep parcel handover.

All sensitive information is processed over modern SSL encrypted connections to ensure maximum privacy.

4. Your Privacy Rights

You have the right to access, update, or request the deletion of your account information at any time. Simply log into your My Account dashboard or reach out to our privacy officer at support@abmall.com.

5. Contact Us Regarding Privacy

If you have any questions or concerns regarding our privacy practices, please contact us:

Email: support@abmall.com
Hotline: 0346 1785540
Location: Pakistan