Shipping & Delivery Policy

1. Free Nationwide Delivery

Every order placed on AB Mall qualifies for 100% Free Standard Delivery across Pakistan, regardless of order size, weight, or destination city. There are zero hidden shipping fees at checkout.

2. Delivery Timeframe (3–5 Business Days)

Once your order is confirmed, our fulfillment team inspects, prepares, and dispatches your parcel. Expected delivery times are:

• Major Metropolitan Hubs (Karachi, Lahore, Islamabad, Rawalpindi): 2 to 4 business days.
• Other Cities & Nationwide Regions: 3 to 5 business days.
• Remote & Rural Destinations: Up to 5 to 7 business days depending on local courier access.

3. Multi-Category Safe Packaging

Because AB Mall delivers a diverse selection of goods—ranging from fragile kitchenware and home decor to apparel, personal care, and digital gadgets—our logistics team uses customized protective materials:

• Shock-absorbent bubble cushioning and air pillows for delicate items.
• Tamper-evident security seals on all retail boxes.
• Waterproof outer courier flyers ensuring all apparel and lifestyle items remain clean and dry.

4. Live Tracking & SMS Notifications

As soon as your package leaves our fulfillment center, you will receive an SMS and WhatsApp notification containing your official tracking number and courier tracking link. You can track your parcel in real time until it reaches your hands.

5. Cash on Delivery (COD) & Order Verification

For Cash on Delivery orders, please keep the exact cash amount ready upon arrival. Our courier partner will deliver the parcel to your designated doorstep address and provide a collection receipt.

6. Need Delivery Assistance?

If you have any questions regarding your shipment, address changes, or special delivery instructions, our local customer care team is available to assist you:

Phone / WhatsApp: 0346 1785540
Email: support@abmall.com